About Us
Tag-A-Room is the original creator of the color coded moving and storage label systems. Tag-A-Room was created over 30 years ago by the owner of a small moving company in San Antonio, Texas, to differentiate his company from other moving companies. He used labels to organize the boxes and furniture throughout the move process, thus reducing the chance of having mismarked, misplaced boxes which resulted in customers’ saving of time and money. There was no more asking “Where does it go?”.
30 years later, Tag-A-Room has grown into its own company serving customers nationwide with hundreds of line items. Tag-A-Room provides “Moving and Storage Solutions” to various clients that include: move managers, moving companies, mortgage companies, realtors, retail outlets, and of course our original customer “the end user”. Our products are unique and cost effective, but most importantly they help relieve some of the stress associated with moving, by providing a smooth more organized move experience.
Customer Service Policy
Tag-A-Room is committed to providing our customers with extraordinary products, value, service. We strive to provide a seamless, satisfying shopping experience for all our customers by, listening to their needs, evaluating the feedback, and ongoing process development. You can contact our dedicated Tag-A-Room support team at admin@tagaroom.com for an email response with 1 business day. If you need to reach us by phone, please contact us during customer service hours: Mon – Fri 9:00 am – 5:00 pm Central Standard Time.
Privacy Policy
Tag-A-Room is committed to protecting your privacy. In order to best serve you, Tag-A-Room may need to gather some personal information from you including but not limited to: Your name, address, telephone number, email address, etc. Your personal information is stored in a secure location and is not accessible to the public. Tag-A-Room does not sell, rent release, or trade personal information to outside parties. Tag-A-Room reserves the right to disclose information, if necessary, to comply with legal investigations or proceedings. Tag-A-Room reserves the right to make necessary changes to its privacy policy at any time, and such changes will be displayed on any and all associated websites.
TAX POLICY
WE CHARGE SALES TAX IN THOSE STATES WHERE WE HAVE A PHYSICAL OR ECONOMIC NEXUS
SHIPPING & DELIVERY POLICIES
Nationwide Shipping
- FREE same-day shipping.
- Tag-A-Room ships non-local orders via UPS, FedEx, or USPS. Orders ship out the same day before 4 pm CST. We do not ship on Saturdays, Sundays, or holidays.
- Estimated delivery time is 3-5 business days. We are not responsible for weather delays or any unforeseen carrier delays.
Tag-A-Room does not ship to Alaska, Hawaii, overseas, or APO Boxes.
Customer Pick-Up
- Same Day pick-up order – order before the 3 pm CST cut-off time and the order will be ready for same-day pick-up by 4 pm.
- Next-day pick-up order – order before the 3 pm CST cut-off time and the order will be ready for next-day pick-up by 8 am.
- Pick-Up times are available ONLY Monday-Friday from 8 am – 4 pm.
- Pick-Up is limited locally in San Antonio & Corpus Christi stores.
- Please note the location, date, and time you wish to pick up your order in the Delivery Options and review your order before submitting it.
- ***Not all items are available at all stores. Please call to confirm availability.
Same-Day Local Delivery
- This service is limited locally in San Antonio & Corpus Christi for a minimum $75 charge. The deadline for same-day courier service is 12 PM CST.
- Prices may vary for surrounding areas. Please click here for a price listing according to your serviced area.
- Delivery services are available ONLY Monday-Friday from 12 pm – 3 pm. No weekend or holiday deliveries.
- Orders placed after 12 PM CST on a Friday will default to Monday delivery.
- Please note the location, date, and time you wish to receive your order in the Delivery Options and review your order before submitting it.
- ***Not all items are available at all stores. Please call to confirm availability.
Next-Day Local Delivery
- Local service is available in San Antonio, Corpus Christi, and surrounding areas. Click here for a map of our delivery area.
- Local delivery is free for orders over $150.
- There is a $75 delivery fee for local orders that do not meet the minimum requirement of $150 in San Antonio and Corpus Christi.
- Deadline for next-day delivery is 3:00 PM CST. We do not deliver on weekends or holidays.
- Note the order minimums for free delivery in the non-local areas are as follows: (1) San Antonio blue area minimum is $295 and the pink area is $400, and (2) Austin yellow and orange areas are $250.
- Please note the location, date, and time you wish to receive your order in the Delivery Options and review your order before submitting it.
- ***Not all items are available at all stores. Please call to confirm availability.
